We had our weekly team meeting this morning and discussed our progress as a company. We survey all our clients to find out what they like and/ or didn't like about their experience with Rainy Day Services. The comments are very helpful, and I'd like to share some of the results so you will know what others have to say about Rainy Day. When asked about the overall Quality of Service they received 93.5% reported satisfaction (varying from extremely satisfied to satisfied).
Here are some of the other things that were surveyed:
1. Courtesy of Office Staff 99% satisfaction rating
2. Courtesy of Workers 98.33% satisfaction rating
3. Promptness of the Workers 95% satisfaction
4. Convenience of using Rainy Day 94.17% satisfaction rating
5. Having work completed within the time frame 93.34% satisfaction rating
6. Clean-up of job site 96.66% satisfaction rating
7. Fairness of the charges 94.16% satisfaction rating
"The work was done neatly, cleanly, efficiently and correctly. The workman had suggested a better way of solving the problem once he saw the insides of the work (unable to be done til some demolition was done). The workman arrived, set up, and started working. The cost of repair was reasonable given the work that was done. We have used this company for about 6 years and will continue to do so!!!!" - siding repair
"Job was well done. No damage to flowers etc. around the house. Everything picked up and gone within 2 days" - new roof
"Tile looks great" - tile in bathrooms
"It was done in a timely manner and the finished result is wonderful!" - paint
"They let me know when my repair was delayed a day. They did exactly what was explained with no hidden charges"
"One stop shop for many services"
"They did a great job and one that I would be afraid to even attempt"
"Very professional and quick turnaround"
Obviously we are not a perfect company but we are honestly striving to become better. Whether you need a new roof, bathroom remodel, exterior paint, or small home repair. If you want to do business with a company that actually cares about its reputation and the clients it serves, I encourage you to call Rainy Day Services today.
