Rainy Day Roofing Earns Coveted Angie’s List Super Service Award

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Rainy Day Roofing Earns Coveted Angie’s List Super Service Award

Award reflects company’s consistently high level of customer service

Rainy Day Roofing has been awarded the prestigious 2009 Angie’s List Super Service Award!

The Super Service Award, now celebrating its 11^th year, is reserved for companies who have achieved and maintained a superior service rating on Angie's List – the nation’s leading provider of consumer ratings on local service companies – throughout the past year. Fewer than 5 percent of the companies on Angie's List meet the eligibility requirements to be considered for the award.

“Our Super Service Award winners are the cream of the crop when it comes to providing the best customer service,” said Angie Hicks, founder of Angie’s List.

“We’ve worked hard to gain the trust of our customers, so it’s gratifying to receive this vote of confidence from Angie's List,” said Josh Hopewell, owner of Rainy Day Roofing.

About Rainy Day Services
Rainy Day Roofing began offering professional roofing and gutter services in 1999. A family owned business located in Allen, TX, their goal is to improve the community by providing professional repair, improvement, roofing and remodeling solutions for their residential and commercial clients. For more information please visit http://www.rainydayservices.com

Angie’s List Super Service Award winners have maintained a total and overall grade of "A;" have received a minimum number of reports; and are NOT in the Angie's List "Penalty Box.”

Service company ratings are updated daily on Angie’s List, but members can find the 2009 Super Service Award logo next to company names in search results on AngiesList.com.

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Angie’s List is where thousands of consumers share their ratings and reviews on local contractors and companies in more than 500 different categories. Currently, more than 1 million consumers across the U.S. rely on Angie’s List to help them find the right contractor or company for the job they need done. Members have unlimited access to the list via Internet or phone; receive the award-winning Angie’s List magazine, which includes articles on home improvement and maintenance, consumer trends and scam alerts; and they can utilize the Angie’s List complaint resolution service. Get more information about Angie’s List at http://www.angieslist.com View the latest Angie's List News Releases in our Press Center and read Angie’s blog at http://www.angiehicksblog.com.

Announcing Flooring Show Rooms.

We are proud to announce we have teamed up with Dal-Tile and ProSource to provide a complete flooring solution to our customers. We now have several professional showcase centers to provide you the best service and selection of porcelain tile, ceramic tile, natural stone, wood, engineered wood, laminate, carpet, custom area rugs, vinyl and granite countertops.

Dal-Tile for Tile & Stone
PLANO Location
1300 E. PLANO PKWY#APLANO, TX 75074
(Plano Pkwy & Ave K)
M-F 7:30AM-4:30PM
(972) 578-1600

McKINNEY Location
2010 REDBUD BLVD #200MCKINNEY, TX 75069
(Redbud & 380)
M-F 7:30AM-4:30PM
(214) 726-0143

DALLAS Location
2320 LBJ FRWAY #100DALLAS, TX 75234
(635 & I-35)
M-F 9AM-5:30PM Sat 9-2
(972) 484-0334


ProSource for all Types of Flooring & Granite Countertops
ALLEN
25 Prestige Circle
Allen, TX 75002
(Just north Bethany & Greenville)
M,W,F 8AM-5PM
T, Thurs 8AM-7PM
(972) 521-5115x304(Thomas Darnell)

CARROLLTON
3361 Boyington
Carrollton, TX 75006
(Keller Springs & Midway)
M,W,F 8AM-5PM
T, Thurs 8AM-7PM
(972) 250-4040x202 (Marian Hodges)

You do not need an appointment at any of the showcase centers. However it would be a better shopping experience, if they know you are coming and so you can have a professional products specialist there ready to answer all your questions. Just let them know you are working with Rainy Day Construction Services when you call and when you arrive. If you would like a Rainy Day sales representative to be there, or to help you set an appointment, just call our office at 866-596-2030 and we will be glad to assist you in anyway we can.

Once you have picked out your new flooring we can have of professional installers, install your new floor. We are licensed, insured and BBB rated excellent. Our installers are trained in the best installation pratices of each flooring type, so your floor will last and retain its beauty.

Thanks again for choosing Rainy Day Construction Services. We look forward to working with you.

It's Been 10 Years for Us Now

Well, it's hard to believe that 10 years ago my wife and I started Rainy Day. When we first began, we offered gutters, home repairs, and home inspection services. Within a year or so we started replacing roofs. As we grew and received more feedback from customers it became clear to me that we were not diversified enough. I felt that most of my customers didn't want to have to make multiple phone calls to unknown companies every time they wanted to start a new project around their home or office. I saw an opportunity to better serve our customers. So I decided to hire capable crews in a variety of specialties.

We now have a very nice portfolio of projects we can complete for our customers. Roofing, gutters, painting, fences, drywall, concrete, remodeling, brick & stone, patio covers, arbors, windows, doors, build-out; the list gets bigger every year. It's important to note, though, that although we have expanded our offerings, we still focus on the core business of providing quality service and keeping our customers happy. We must do a good job at this because we grow consistently every year from referrals as well as repeat business. Last year alone we completed close to 900 projects. We also became an Owens Corning Preferred Contractor and have earned an A+ Rating with the Better Business Bureau.

I read a study recently that said according to the Small Business Administration about 96% of contractors go out of business within the 1st 2 years of starting. The other part said that 80% of the customers who filed complaints regarding home improvement companies had gone with the CHEAPEST BID. These are scary statistics! I wonder if there is a correlation????

Imagine how many people have been laid off recently who are considering starting a home improvement company. All they really need is a truck and hammer right? Sure, they can do the work cheap because they have no overhead (like insurance). They may not be in a position to pay their suppliers and crews on a timely basis (which could result in liens being filed against your property). They can underbid everyone in town because they are working for their survival - not to provide a lasting solution to your problems. They may be thinking that as long as they can bring in some money until they get a "real job" they're fine.

Now, some of these people will have a high quality of skill, no doubt about it. And some will be the nicest folks you'd ever meet.

But here's the critical question: Why make someone's survival your problem?

Do you really want to allow someone into your home (or business) who is still going through the learning curve? A major reason businesses fail within the 1st 2 years is because of the huge "learning curve" that they go through. Issues like forgetting to include materials or labor charges in estimates, under-estimating taxes, not knowing what to do if an unforeseen circumstance arises, figuring out how to do a particular type of project, etc. Sometimes it takes time to work out the kinks. Do you really want your home (or business) to be the guinea pig?

And even if everything goes smoothly, what happens when the owner of the company finds a "real job" and you begin to have questions or problems. It may take a while to get someone out to your property because they can only come after they get off work. Or worse yet, consider the possibility that you can't get in touch with them. Now you're stuck.

We've all read stories about homeowners who paid money to have work done that either didn't get done or was done incorrectly, and we've all said at one time or another, "I'd never let that happen to me." As 2009 progresses and you are inundated with enticements from "part-time contractors" I hope you will remember that price alone should not be your only consideration. There is great value in working with companies that take care of their businesses, their employees, and most importantly their customers.

I hope you have a great 2009 and I look forward to helping you solve your problems.

Josh Hopewell